Privacy Policy

1. Introduction

J&D House Cleaning LLC ("J&D", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, our staffing services, or our workforce communications. By providing your phone number and consenting to receive messages from us, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of personal information:

• Contact Information: Your name, phone number, email address, and physical location.
• Work Assignment Data: Your availability, skills, certifications, preferred job types, and project assignments.
• Identity & Employment Information: Government identification details, work authorization, tax documents, and employment history as required to place you on job sites.
• Communications: The content of WhatsApp messages, calls, emails, and form submissions you exchange with us.
• Usage Data: How you interact with our website, including pages visited and approximate location derived from your device.

3. Phone Number & WhatsApp Consent

When you provide your mobile phone number to J&D — whether through our website, a job application, or direct conversation — and confirm your consent, you authorize us to contact you at that number through WhatsApp, the messaging service operated by Meta Platforms, Inc. ("WhatsApp", "Meta"). J&D uses the WhatsApp Business platform to send you messages. Standard message, data, and roaming rates from your carrier and WhatsApp may apply.

By opting in, you agree to receive the following types of WhatsApp messages:

• Transactional Messages: Confirmations of your job assignments, shift reminders, payroll and invoicing updates, schedule changes, and other communications necessary to deliver our staffing services to you.
• Work Offers & Assignments: Notices about available temporary labor opportunities, project details, start times, job site locations, and crew placement requests.
• Operational Alerts: Time-sensitive updates such as cancellations, weather or safety notices, check-in instructions, and account-related messages.
• Marketing & Promotional Messages: Occasional information about new services, referral programs, and company updates — only if you have separately consented to receive marketing communications.

Consent is not a condition of purchasing any property, goods, or services. You understand that by messaging with J&D on WhatsApp, your phone number and any information you share are processed by both J&D and Meta in accordance with Meta's own terms and privacy practices. You may withdraw your consent and stop receiving messages at any time by replying "STOP" to any WhatsApp message, by contacting us at info@jdstaffing.com, or by calling (214) 999-9999.

4. How We Use Your Information

• To match you with temporary work assignments and communicate job offers, schedules, and assignments.
• To process payroll, invoicing, and worker placement documentation.
• To verify your identity, work authorization, and qualifications for specific job sites.
• To respond to your inquiries and provide customer and worker support.
• To comply with legal, tax, and regulatory obligations.
• To improve our services, website, and communication processes.

5. How We Share Your Information

We may share your personal information with:

• Clients & Job Site Partners: The contractors, restoration firms, and industrial operators where you are assigned, to the extent necessary to place and manage you on a project.
• Service Providers: Meta Platforms, Inc. (which processes WhatsApp messages under its own terms), payroll processors, background check vendors, and other vendors that support our operations under written confidentiality obligations.
• Legal Authorities: When required by law, court order, or to protect our rights, safety, or the safety of others.

We do not sell your personal information.

6. Data Retention

We retain your personal information for as long as your account is active, for the period necessary to fulfill the purposes described in this policy, and as required by employment, tax, and labor laws. After that, we delete or anonymize the data unless retention is legally required.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Opt out of the sale or sharing of your personal information.
• Withdraw consent to receive SMS, email, or phone communications at any time.
• Request a copy of the data you provided to us.

To exercise any of these rights, contact us at info@jdstaffing.comor (214) 999-9999.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: